At Dmarkut ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dmarkut.com (the "Site") or use our digital marketing services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect certain information when you visit, use, or navigate our Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

2.3 Third-Party Sources

We may obtain information about you from other sources, including:

  • Third-party service providers (such as payment processors, data analytics providers, and advertising networks)
  • Public databases and sources
  • Marketing partners and resellers
  • Social media platforms (if you choose to link your social media accounts with our Site)

3. How We Use Your Information

We may use your information for various purposes, including to:

  • Provide, operate, and maintain our Services
  • Process and complete transactions, and send related information including transaction confirmations and invoices
  • Manage your account, including authenticating your identity and providing customer support
  • Personalize your experience with our Site and Services
  • Send administrative information, such as updates, security alerts, and support messages
  • Send marketing communications, such as newsletters, promotions, and information about products, services, and events
  • Respond to inquiries, comments, feedback, or questions
  • Conduct research and analysis for business purposes, product and service improvement, and market research
  • Monitor and analyze usage and trends to improve your experience with our Site and Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Dmarkut and others
  • Comply with our legal obligations, resolve disputes, and enforce our agreements

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction as permitted by law and/or contract.

4.2 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

4.3 With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.5 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

4.6 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access

You have the right to request copies of your personal information. We may charge you a small fee for this service.

5.2 Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

5.3 Erasure

You have the right to request that we erase your personal information, under certain conditions.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

5.5 Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

5.6 Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

  • Necessary cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems.
  • Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it.
  • Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about cookies, please visit www.allaboutcookies.org.

7. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

9. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. International Data Transfers

Our servers are located in the United Kingdom. If you are accessing our Site from outside the UK, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the UK and other countries.

If you are a resident in the European Economic Area (EEA), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

11. Children's Privacy

Our Site is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site.

If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Dmarkut Digital Marketing Agency

27 Becky Estates Lake Duncan

Worcester, WR2 4HQ

United Kingdom

Email: privacy@dmarkut.com

Phone: +44 8500 859776